71 products
71 products
Customer Reviews
Based on 1079 reviews
89%
(965)
6%
(63)
2%
(23)
2%
(17)
1%
(11)
E
Terrible customer care. Didn’t respond to the email even for over 7 working days excluding the weekends.
They don’t send proper documents to postal office, and it was held by customs and returned back to them.
And when I inquired about it, they just decided to be lazy and not investigate the reason for the delay. Straight up ignored/refuses to look in to the reason, told me to contact uk postal service, when it never even got to the uk postal service.
Then they refunded it, but excluding the shipping costs, like it was my fault it got returned. Like how can they charge me shipping for something that never came to. Left a couple of messages and emails and then they did eventually refund the £21.
Yes they charge premium shipping costs but use terrible shipping companies. Terrible customer care , international customers please avoid.
Honestly I was a customer who wanted the product, had they asked me what I wanted to do I would have asked them to resend it, but they didn’t even give me the option.
They have now stopped responding - but I’m yet to see the refund in my bank.
C
When I received the bag, there were some loose strands on the straps which I found annoying considering the price, but I shrugged it off. I have now only used the bag ten times going to and from work, always being gentle with it, and the corner is already wearing off. This is extremely disappointing. I thought I was investing in a quality bag for $125 but to already be showing such wear and tear after only TEN days of use is so disheartening. I was thinking about purchasing other products from Poppy & Peonies but no longer have faith in receiving a good quality product for the price I am paying.
K
Arrived extremely damaged and unwearable , company did not offer any solution except a shipping label, but i am still of the hook for the original shipping costs ($15). Extremely neglegent company.
E
Love this bag, exactly what I was looking for. Perfect bag for work, fits everything I need plus more.
T
Its really big and fits everything i need it to
C
I love everything about this purse. The qualityis great. Bigger then i need but love it for travel.
Customer Reviews
Based on 729 reviews
91%
(660)
5%
(40)
2%
(15)
1%
(8)
1%
(6)
C
Love the bag but when it was packaged or shipped it was folded and the crease won’t come out so it’s kinda always falling over unless it’s full only reason for the 3 star!
C
Let me introduce you to the tote that’s basically my personal assistant—except it doesn’t talk back or need coffee breaks. The Go Getter Tote in Chestnut from Poppy & Peonies is the bag if your life lives somewhere between chaos and color-coded planners.
This beauty is roomy enough to hold my laptop, planner, three lip glosses I forgot I owned, and—somehow—my entire life. It’s like a portable office, mom bag, and style moment all rolled into one. The structured design keeps me looking polished even when I absolutely am not, and the chestnut shade? A whole mood. It goes with everything, and I do mean everything.
Whether I’m heading to work, running errands, or glamorously surviving another day of motherhood, this tote comes with me. It’s giving “I’ve got it together,” even if I left the house with dry shampoo and a prayer.
10/10 recommend. Chic, functional, and basically a Mary Poppins bag for grown-ups. If you’re a midlife multitasker with a flair for cute and capable? This is the bag.
K
Reached out 3 times for a update on order, I received a refund. No one ever reached out to explain what happened, horrible customer service
C
GO-GETTER TOTE chestnut
J
Love my bag
G
I use this for work every day and it can hold everything I need and more. I also recently took it traveling as my carry on and it was perfect. Sturdy and stunning, it’s fabulous for any occasion and I couldn’t be happier about it. My mom saw mine and loved it and bought her own that she loves just as much as I do.
Customer Reviews
Based on 962 reviews
92%
(885)
5%
(50)
2%
(16)
1%
(8)
0%
(3)
C
Was very disappointed. I purchased the bag right before your Black Friday sale (unfort) and it hadnt shipped before the sale started due to a postal strike in Canada. So a lady reached out to me asking for another address besides a PO Box #, so I gave her one (a friends business location I had to ask permission to do). As it was quite delayed at this point in getting shipped from when I purchased it, the sale was well underway at this point. I casually asked her if I could get credit for the sale price since it had not shipped yet amd I just barely missed the sale as is. Not only did I not receive the sale price, she didn’t even write me back to say yay or nay. Very disappointed in this-service and how I narrowly missed out on a $35 savings!!!! At least write me back at the very least and say no!
J
I absolutely love my bag. So much space, and it helps me stay organized.
A
Love this bag! Super cute and roomy and exactly what I wanting.
N
It was a gift for my wife. She loves it.
H
I love this bag! It’s the most beautiful color, a super chic design, pockets for everything and so versatile I use it everyday. It feels like my little bag of tricks, cause I can have so much stuff in it to get me from drop off, to the office, pickup, soccer practice and then out and about on the weekends. Whatever I need, it’s in the bag!!
S
So happy with my purchase. I use this bag as my work tote into the office and on business travel. It has all the compartments you'd want, it's stylish and best all it's a Canadian company. I highly recommend.
Customer Reviews
Based on 690 reviews
89%
(617)
6%
(43)
2%
(17)
1%
(8)
1%
(5)
N
I really love my backpack, unfortunately it arrived with a hole in the leather on the very front. I immediately contacted customer service, and it’s been over two weeks with no response. Hopefully I hear from them soon after the holidays, and if I do I’ll update this review.
a
I was debating getting this bag for so long! I looked at countless leather backpacks and none compared to the elegant look or perfect size of the one that Poppy & Peonies has available. I am a law school student and it is the perfect backpack for stylish but functional and carries all my stuff without any issues. I have been using it for a few weeks now and am so happy I made this purchase!
K
love 😍
C
Bought as a gift for my daughter - it is beautifully made and looks durable - can’t wait to give it to her - I think It will serve her well throughout her university days and beyond
C
I actually found this backpacks month before I ordered it. I told myself if I was accepted into the program I applied for I would order it, and that’s exactly what I did and I love it!!
L
Commuter Backpack black
